Shipping Policy We now deliver throughout the Netherlands and shipping time is 1 to 2 working days. Brievenbus brownies are sent by Post NL. Price of the brownies includes delivery and the boxes fit through the letterbox so the recipient does not need to be home for delivery. Cupcakes, Gift boxes and High Teas are delivered by a delivery company that specializes in delivery of fresh/refridgerated products. The costs of delivery is €15 (€10 Rotterdam). You will be sent via email track and trace details the night before delivery which gives an estimation of the time the package will arrive. There needs to be someone at the delivery address to accept the delivery. POSTAL DELIVERIES delivery by POST NL will usually (although we cannot guarantee) be the day after posting – we can provide a track and trace code if requested. Delivery of our cupcakes, giftboxes and high teas delivery will be between 8AM and 10PM. We will send a track and trace code one day before delivery. If you have further questions regarding the delivery of your order our contact details are below or you can use Live Chat Phone: +31(0)102620439 Email: info@tentothreebakery.com Address: Duyvesteijnstraat 19, Rotterdam, Zuid-Holland, 3042BA, Netherlands